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Steam crashes when selecting a user in multiple account installation #10905

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roland3564 opened this issue May 18, 2024 · 0 comments
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@roland3564
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roland3564 commented May 18, 2024

Your system information

  • Steam client version (build number or date): (Can't see because the launcher doesn't get past the user choosing screen)
  • Distribution (e.g. Ubuntu): Pop OS 22.04 LTS
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: [generate by running this command in a terminal tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs]
n1@dnalor:~$ tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs
tar: Rimozione di "/" iniziale dai nomi dei membri
/home/n1/.steam/steam/logs/
/home/n1/.steam/steam/logs/steamui_update.txt
/home/n1/.steam/steam/logs/steamui_system.txt
tar (child): /home/n1/Desktop/steam-logs.tar.gz: funzione "open" non riuscita: Non è una directory
tar (child): Error is not recoverable: exiting now
/home/n1/.steam/steam/logs/cloud_log.previous.txt
/home/n1/.steam/steam/logs/systemperfmanager.txt
/home/n1/.steam/steam/logs/configstore_log.previous.txt
/home/n1/.steam/steam/logs/systemdisplaymanager.txt
/home/n1/.steam/steam/logs/transport_client.txt
/home/n1/.steam/steam/logs/content_log.txt
/home/n1/.steam/steam/logs/client_networkmanager.txt
/home/n1/.steam/steam/logs/console_log.txt
/home/n1/.steam/steam/logs/steamui.txt
/home/n1/.steam/steam/logs/cef_log.txt
/home/n1/.steam/steam/logs/content_log.previous.txt
/home/n1/.steam/steam/logs/stats_log.previous.txt
/home/n1/.steam/steam/logs/stats_log.txt
/home/n1/.steam/steam/logs/cloud_log.txt
/home/n1/.steam/steam/logs/systemdockmanager.txt
/home/n1/.steam/steam/logs/controller_ui.txt
/home/n1/.steam/steam/logs/controller.txt
/home/n1/.steam/steam/logs/webhelper.txt
tar: /home/n1/Desktop/steam-logs.tar.gz: funzione "write" non riuscita: Pipe interrotta
tar: Child returned status 2
tar: Error is not recoverable: exiting now
  • GPU: Nvidia RTX 4060 (prorietary drivers)

Please describe your issue in as much detail as possible:

Describe what you expected should happen and what did happen. Please link any large code pastes as a Github Gist
Greetings, it's been a week since I added another account on my steam installation, now there are two of them, yesterday I set one account to download on the internal hard drive and when finished changed the account and downloaded the other games on a external hard disk, the accounts had some downloaded and downloading games in common.
The thing is, something happened tonight and steam completely crashed, I tried to log in by choosing the user but it crashes after reading user data, this is the terminal output when purging steam and reinstalling it: https://gist.github.com/roland3564/7b9a53c902c1a08730a077d4f543d7ff

Steps for reproducing this issue:

  1. Have multiple accounts on a steam installation
  2. Set an account to download some games
  3. change account
  4. Set the other account to download the same games and some other games on a different drive
  5. let the downloads continue for some time
    Steam now is irreparably accessible

What I already tried:

  1. Purging and reinstalling Steam
  2. Disconnecting and reconnecting drives
  3. Power off and power on the machine back again
@roland3564 roland3564 changed the title Steam crashes when selecting a user in multiple account setup Steam crashes when selecting a user in multiple account installation May 18, 2024
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