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[Bug] Missing sensors #780

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Vaskivskyi opened this issue Jan 28, 2024 · 14 comments
Open

[Bug] Missing sensors #780

Vaskivskyi opened this issue Jan 28, 2024 · 14 comments
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bug Something isn't working

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@Vaskivskyi
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The problem

@sezlony, hey. Let's troubleshoot your missing sensors. Please, list the sensors which are missing. Do you use router mode in the integration or any other (e.g. ap, aimesh node, media bridge)

Your device model

RT-AC1200G+

Firmware type

Stock

Firmware version

3.0.0.4.382.52272

Integration version with the issue


Method of the integration installation

HACS

What version and type of Home Assistant installation do you use

Core

Is there anything useful in the logs?

No response

Diagnostics information

No response

Additional information

No response

@Vaskivskyi Vaskivskyi added the bug Something isn't working label Jan 28, 2024
@sezlony
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sezlony commented Jan 28, 2024

ok, let me see:

yes, I'm using plain router mode, nothing fancy

missing all the speed monitoring sensors, like up-download via bridge, wan etc.

since they became useless with the upgrade I got in panic and my first move was to delete them hoping the integration will rediscover them, but...

@Vaskivskyi
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Owner Author

Can you please check, whether all the other sensors and other entities are present? Some of them might be disabled in HA if you haven't yet enabled them

Including, CPU, RAM, LAN / WAN ports, WLAN (Wireless) and GWLAN and so on

This would help find out whether the issue is with querying or processing one endpoint or some more general

@sezlony
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sezlony commented Jan 29, 2024

I have 54 entities present, a lot of them is disabled by the integration, these are only device trackers and I didn't enable them as I considered them unnecessary

other critical entities like those you listed are present and working fine (as far as I can tell), I'm using their data

only thing disabled intensionally by me is AiMesh, although I can't recall where and how I managed to do that

@Vaskivskyi
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Owner Author

Can you please share the diagnostics provided by AsusRouter? You can get the file by clicking Download diagnostics. You can either share it here or send to Yevhenii@Vaskivskyi.com

image

@sezlony
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sezlony commented Jan 31, 2024

@Rembock
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Rembock commented Feb 4, 2024

Also having this issue, can share diagnostics and other details if needed

@Vaskivskyi
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Owner Author

Still trying to figure it out or reproduce...

Yes, please, @Rembock, diagnostics would help. Or at least your device model and FW version

@Rembock
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Rembock commented Feb 5, 2024

Device model

RT-AC58U

Firmware type

Stock

Firmware version

3.0.0.4.382.52134_gdc87a3c

Integration version with the issue

Method of the integration installation

HACS

What version and type of Home Assistant installation do you use

Container

Is there anything useful in the logs?

Don't know

Diagnostics information

config_entry-asusrouter-421eef4253717cef6499cf94a42af6dc.json.txt

Additional information

Issue started about a month ago

@lutzee
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lutzee commented Feb 7, 2024

I'm just seeing this issue, but this is my first time setting up this integration so I never got to see the speed sensors in the first place.

Device model
ZenWiFi AC Mini (CD6)

Firmware type
Stock

Firmware version
3.0.0.4.386_49693-gecfd731

Integration version with the issue
0.28.0

Method of the integration installation
HACS

What version and type of Home Assistant installation do you use
HAOS

Is there anything useful in the logs?
Don't know

Diagnostics information
config_entry-asusrouter-061ad4e9feb33132b97aa3043785bb5a (1).json

Additional information
I see that my router is in the expected to be working but not tested category, so if there is anything you'd like me to check in that regard I'm happy to help. I've also attached a diagnostics log, but I don't see much in there that's particularly revealing in there.

home-assistant_asusrouter_2024-02-07T21-48-50.224Z.log

@sezlony
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sezlony commented Feb 19, 2024

no luck with 0.29.0 either, the formerly (e.g. 0.22.0) present network speed sensors are still gone, no change noticed in comparison with 0.28.0

@Rembock
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Rembock commented Feb 21, 2024

@sezlony that's true, but that's because there's nothing about this issue mentioned in the release changelog :)

@sezlony
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sezlony commented Feb 21, 2024

yeah, I know and you could've been right, unless you knew that Vaskivskyi himself sent a direct mail adivsing: "Please, check with version 0.29.0. If the issue persists, please..."

:)

@peetereczek
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Issue still exists, devices which are trackable are 'disabled by integration' during startup

@rac146
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rac146 commented Jun 3, 2024

also seeing same issue - looking specifically for the speed test sensors!

ET12/Router mode.. can give any other info if that will help..

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6 participants