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[Darwin_aarch]Reporting fails in local on instances upgraded from 7.17.21->8.14.0 with ReportingError(code: browser_could_not_launch_error) #183790

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bhavyarm opened this issue May 17, 2024 · 4 comments
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bug Fixes for quality problems that affect the customer experience Feature:Reporting Reporting (PDF, CSV, ..) feature regression Team:Reporting Services Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience)

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@bhavyarm
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bhavyarm commented May 17, 2024

Kibana version: 8.14.0 BC5

Browser version: chrome latest

Browser OS version: OS X

Original install method (e.g. download page, yum, from source, etc.): from staging

Describe the bug: Reporting is failing on darwin aarch Kibana which I upgraded from 7.17.21 in my local and Kibana displays ReportingError(code: browser_could_not_launch_error). Also works fine on a fresh install of 8.14.0 in my local. Please note, works fine in 8.14.0 BC5 in cloud. works fine in 8.13.4 darwin_aarch artifacts which are upgraded from 7.17,.21. Regression bug.

Steps to reproduce:

  1. Upgrade to 8.14.0 from 7.17.21 on darwin_aarch artifacts
  2. Try to print pdf/png
  3. Reporting fails with ReportingError(code: browser_could_not_launch_error)
Screenshot 2024-05-17 at 7 25 29 PM

Kibana logs:

:26
[2024-05-17T19:22:56.557-04:00][ERROR][plugins.reporting.runTask] Error: Error spawning Chromium browser! TargetCloseError: Protocol error (Security.setIgnoreCertificateErrors): Target closed
    at /Users/bhavyarajumandya/Desktop/BC5_8.14.0/kibana-8.14.0/node_modules/@kbn/screenshotting-plugin/server/browsers/chromium/driver_factory/index.js:114:26
[2024-05-17T19:22:56.560-04:00][ERROR][plugins.taskManager] Task report:execute "f528e616-30d2-4b77-904c-3630ffec730d" failed: ReportingError(code: browser_could_not_launch_error)
[2024-05-17T19:23:07.766-04:00][ERROR][plugins.reporting.runTask] Error: Error spawning Chromium browser! TargetCloseError: Protocol error (Security.setIgnoreCertificateErrors): Target closed
    at /Users/bhavyarajumandya/Desktop/BC5_8.14.0/kibana-8.14.0/node_modules/@kbn/screenshotting-plugin/server/browsers/chromium/driver_factory/index.js:114:26
[2024-05-17T19:23:08.623-04:00][ERROR][plugins.reporting.runTask] Error: Error spawning Chromium browser! TargetCloseError: Protocol error (Security.setIgnoreCertificateErrors): Target closed
    at /Users/bhavyarajumandya/Desktop/BC5_8.14.0/kibana-8.14.0/node_modules/@kbn/screenshotting-plugin/server/browsers/chromium/driver_factory/index.js:114:26
[2024-05-17T19:23:08.623-04:00][ERROR][plugins.reporting.runTask] Job ff7f8325-6571-4cd1-af95-f225681b07de failed too many times. Exiting...

@bhavyarm bhavyarm added bug Fixes for quality problems that affect the customer experience regression Feature:Reporting Reporting (PDF, CSV, ..) feature Team:SharedUX Team label for AppEx-SharedUX (formerly Global Experience) Team:Reporting Services labels May 17, 2024
@elasticmachine
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Pinging @elastic/appex-sharedux (Team:SharedUX)

@elasticmachine
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Pinging @elastic/kibana-reporting-services (Team:Reporting Services)

@eokoneyo eokoneyo self-assigned this May 20, 2024
@bhavyarm
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Tested it on a fresh upgrade from 7.17.21 -> 8.14.0 BC5. Everything seems to be working fine. Hence, closing the bug!

@bhavyarm
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Thanks @eokoneyo and @tsullivan

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