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Eve Thermostat does not send updated temperature to HA #117145

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paull27 opened this issue May 9, 2024 · 4 comments
Open

Eve Thermostat does not send updated temperature to HA #117145

paull27 opened this issue May 9, 2024 · 4 comments

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@paull27
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paull27 commented May 9, 2024

The problem

I have an Eve Thermo(stat) which has the Matter Beta Firmware installed.
It is connected to HomeKit and then a new Pairing code was generated to pair it to Home Assistant via the Matter Integration.

Problem is the following:

  • Thermostat is on, 22°

  • I manually turn off the thermostat (on the device)

  • A while later I turn the thermostat back on (on the device) and at the same time change the temperature to 17° (on the device)

  • --> In HomeKit it is shown correctly as on and 17°

  • --> In Home Assistant it shows as on with 22°. The log only says "Changed to Heat"

It happened to me twice, I will check if it happens every time. I can provide logs if required, but I don't know which ones are needed.

What version of Home Assistant Core has the issue?

core-2024.5.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Matter

Link to integration documentation on our website

https://www.home-assistant.io/integrations/matter/

Diagnostics information

config_entry-matter-b9c7505b62fe8d980386733f4af28523.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

@home-assistant
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home-assistant bot commented May 9, 2024

Hey there @home-assistant/matter, mind taking a look at this issue as it has been labeled with an integration (matter) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of matter can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign matter Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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@paull27
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paull27 commented May 18, 2024

The issue persists after the Matter Server 6.0.0 update. Can confirm it happens each time

@matthehub
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Some issue with 6.0.0 and an EVE motion device. Seems like it is frozen for HA

@marcelveldt
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This smells like some other issue is going on and this is just a side effect.
We have lots of users (and our test setups as well) running both Eve Thermo and Eve Motion devices without any issues.

I'd suggest joining the discord server to discuss this to get some (community) help and troubleshooting steps.
In any way, its very much likely not a bug.

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