Axis Cameras P1425-LE and P1214-E (P12/M20) not reporting

[coolhand72]

The problem

This has been an issue for several updates (probably since late 2023), but just now had time to look at it. I have several Axis cameras, most of which report motion correctly, however, these two particular cameras have only been intermittently reporting motion. It seems only after a reboot, but quickly loses connection. The camera feeds work fine, but not the motion or other entity data. When clicking 'Download diagnostics', neither of these two cameras have a "api_discovery" section. This is the only difference I can see from the other cameras I own. Let me know if you need other information. I also confirmed that ZeroConfig is unchecked on both cameras.

What version of Home Assistant Core has the issue?

core-2024.5.2

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Container

Integration causing the issue

axis

Link to integration documentation on our website

https://www.home-assistant.io/integrations/axis/

Diagnostics information

config_entry-axis-7558d986b42c18e52a73e14af7387e9f.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @Kane610, mind taking a look at this issue as it has been labeled with an integration (axis) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of axis can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign axis Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

axis documentation
axis source
_{^{(message by IssueLinks)}}