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[bug]: Emails are not sending for correct SMTP configurations #4439
Comments
I have the same issue. I tried running the following:
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Same issue on our test instance, but it is not related to SMTP authentication config at all. The test command succeeds at sending, and the email is received:
Users also get invite emails. However, after accepting the invite, the email login code on the login page is never delivered. (It is unclear to me why users can't set a password right away after invite either, seems counter-intuitive to have two mails after another.) |
@ReggieMarr @mologie Are you still facing the issue? |
Yeah I found it was something to do with outlook, ending up working around with a a gmail account. |
Is there an existing issue for this?
Current behavior
Last week I have installed the self hosted docker version and successfully setup admin and workspace. From god mode I have setup the SMTP configurations and it's saving successfully, but still emails are not being sending. The same SMTP configurations are working from other platforms
I am using aws ses service for sending emails
The emails should be sent from plane, if the same configurations are working from other places
Steps to reproduce
Environment
Production
Browser
Google Chrome
Variant
Self-hosted
Version
stable
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