Launchers not installing

[Bartell17]

No launchers are installing. Discussed on Reddit with @moraroy

NonSteamLaunchers-install.log

Attached latest install log file for Epic (was set away to install via Decky)

[Pipodi]

Same here, I've tried Battle.net. Did a fresh start too, it updates Battle.net and then crashes. Steam restarts itself, but no Battle.net installed. From the logs I can see that some Python module is missing:

NonSteamLaunchers-install.log

Installed from the .desktop file, SteamOS 3.6.3, latest preview build.

[Bartell17]

Same here, I've tried Battle.net. Did a fresh start too, it updates Battle.net and then crashes. Steam restarts itself, but no Battle.net installed. From the logs I can see that some Python module is missing:

NonSteamLaunchers-install.log

Installed from the .desktop file, SteamOS 3.6.3, latest preview build.

Oh 3.6.3 is a preview build? It's showing in my SD and constantly tries to install and doesn't. It's been annoying me thinking my deck was faulty. Why will it present a preview build if I'm on stable in settings menu? Weird

[moraroy]

@Pipodi @Bartell17 these are new errors, i never needed these python modules before, so im assuming it has to do with steams new updates/ or the modules need updating thank you for letting me know will try to find a fix!

[tmespe]

I fixed this on my end by downloading charset_normalizer from their repo and adding it to the modules folder.

[moraroy]

@tmespe gotcha, but why is it needed now all of a sudden?

[tmespe]

@moraroy My guess would be that Valve removed either chardet and/or charset_normalizer from being installed by default on 3.6. They are not currently installed on 3.6.3 at least. I will revert back to stable and check if they are there later today.

[Notaexpert]

as of yet is there a solution?

[Notaexpert]

Im trying to run ps plus and its not installing

[moraroy]

@Notaexpert not yet, perhaps in due time

[Notaexpert]

thanks for the response

[tmespe]

@moraroy
I just reimaged to the Stable channel on the deck and I'm seeing both python-chardet (5.1.0-3) and python-charset-normalizer (3.1.0-3) installed by default with Pacman -Q. Not sure why valve removed them from the 3.6.3 image.

For anyone looking for a workaround you can download zip of the charset_normalizer repo, extract the zip file, copy the charset_normalizer folder into /home/.config/systemd/user/Modules.

[moraroy]

@tmespe makes sense why I was not able to get this error because I had also recently reset my deck. Good to know hopefully the next steam update will fix everyone's deck from that error.

[Notaexpert]

@moraroy I just reimaged to the Stable channel on the deck and I'm seeing both python-chardet (5.1.0-3) and python-charset-normalizer (3.1.0-3) installed by default with Pacman -Q. Not sure why valve removed them from the 3.6.3 image.

For anyone looking for a workaround you can download zip of the charset_normalizer repo, extract the zip file, copy the charset_normalizer folder into /home/.config/systemd/user/Modules.

could you please explain in simpler terms

[lyledouglass]

I'm not sure this is only 3.6.3 - I recently got a steamdeck and am on 3.5.19 image and am having the same issue. I also did a factory reset just to be sure my issue is the same. I'll upload my log right after this comment

[lyledouglass]

I'm not sure this is only 3.6.3 - I recently got a steamdeck and am on 3.5.19 image and am having the same issue. I also did a factory reset just to be sure my issue is the same. I'll upload my log right after this comment

NonSteamLaunchers-install.log

[moraroy]

@lyledouglass add a random non steam shortcut to your library first...then try nonsteamlaunchers again.

[lyledouglass]

That worked, not the same issue it seems! Thanks

[GeorgyDesign]

Hey, folks!

Is the issue solved? I just got Steam Deck OLED yesterday, so gonna update it and whatnot — wanted to use @moraroy solution for other stores, but decided to check the issues since there where not any updates for quite some time.

Does it work? Did new Steam update fix the issue?

Also, my apologies for asking it here, but can I install be launchers after previous ones? E.g., I installed EGS and decided to install Ubisoft Connect next month? How to do it?

[moraroy]

@GeorgyDesign I would just use the plug-in from deck loader if you're starting on a fresh deck. Go to the deck loader testing store and download nonsteamlaunchers from there.

[GeorgyDesign]

@GeorgyDesign I would just use the plug-in from deck loader if you're starting on a fresh deck. Go to the deck loader testing store and download nonsteamlaunchers from there.

Hey, Roy!

Sorry for a noob question, but what is “deck loader”? Is it “Decky/Decky Loader”? Is “nonsteamlaunchers” in “deck loader” different from this repo?

[KhazP]

@GeorgyDesign I would just use the plug-in from deck loader if you're starting on a fresh deck. Go to the deck loader testing store and download nonsteamlaunchers from there.

That doesn't work for me either. I'm on the stable branch in SD, and after I install EA and UPlay, even though it says successfully installed, they don't appear. Funny enough only Rockstar Launcher appears among those three.

[joshuataylor]

It seems the dependency as noted isn't installed on preview, and there might be two seperate issues occuring here:

1. You need a nonsteam game added already
2. The dependency isn't installed on preview.

To fix 2:

1. Enable r/w mode on the deck.
2. sudo pacman --Sy python-chardet python-charset-normalizer
3. Rerun the script

It seems to fix the issue, at least with battlenet.

[KhazP]

It seems the dependency as noted isn't installed on preview, and there might be two seperate issues occuring here:

1. You need a nonsteam game added already
2. The dependency isn't installed on preview.

To fix 2:

1. Enable r/w mode on the deck.
2. sudo pacman --Sy python-chardet python-charset-normalizer
3. Rerun the script

It seems to fix the issue, at least with battlenet.

Actually the latest update fixed it :)

Downloaded Ubisoft Connect and EA Play.

[joshuataylor]

I tried the latest one today, 2024-06-12) and could not see Battlenet.