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Error installing app on Windows 11: direct access not found #1236

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Soujiro17 opened this issue May 19, 2024 · 8 comments
Closed

Error installing app on Windows 11: direct access not found #1236

Soujiro17 opened this issue May 19, 2024 · 8 comments

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@Soujiro17
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🐞 bug report

✍️ Description

Hi there! there's no much info about this error, but when i download the windows installer and initialized the installation, after around 2 seconds the install finalized and shows a windows emergent window that is looking for the direct access of app. When you click "repair button", it doesn't work, and still not working.

🕵🏼‍♂️ Is this a regression?

I don't know.

🔬 Minimal Reproduction

Download windows installer, execute it, and that's it.

🌍 Your Environment

My SO is Windows 11 Home Single Language V.23H2. My hardware spects are this:

  • AMD Ryzen 7 6800H with Radeon Graphics 3.2 GHz
  • RAM 32GB DDR5 4800 MHz
  • GPU RTX 3070 Ti
  • Micron 3400 NVMe™ SSD

🔥 Exception or Error or Screenshot

image
image

Thank you!

@pezexd
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pezexd commented May 19, 2024

Same error

@manojVivek
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Sorry, I don't have an existing setup of windows. But when I tried on a fresh machine, the installation worked fine.

Can you try uninstalling the app and then re-installing it?

I don't have a dedicated Windows machine and trying it only on a cloud instance, so need help figuring out what is wrong on your setup.

@Soujiro17
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Sorry, I don't have an existing setup of windows. But when I tried on a fresh machine, the installation worked fine.

Can you try uninstalling the app and then re-installing it?

I don't have a dedicated Windows machine and trying it only on a cloud instance, so need help figuring out what is wrong on your setup.

Hi Manoj, i tried reinstalling the app at least 3 times and still not working.

@manojVivek
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@Soujiro17 Thanks for confirming.
Is there any specific error that you're facing? Also, is the problem during the installation or while opening the app?

@khusantoy
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I have a problem like this How can I fix it? Help me

@manojVivek
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@Soujiro17 @pezexd @khusantoy I just published a new version of the app with some fixes, can you please try it and let me know if that works for you? https://responsively.app/download

@Soujiro17
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@manojVivek now it works, i was able to install the app. thank you!!

@khusantoy
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@Soujiro17 @pezexd @khusantoy I just published a new version of the app with some fixes, can you please try it and let me know if that works for you? https://responsively.app/download

Thanks, It works

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4 participants