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Android Image Corrupted #3532

Closed
Tracked by #3893
homeusepb opened this issue Mar 6, 2023 · 2 comments
Closed
Tracked by #3893

Android Image Corrupted #3532

homeusepb opened this issue Mar 6, 2023 · 2 comments
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bug Something isn't working

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@homeusepb
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homeusepb commented Mar 6, 2023

Bug Description

So randomly, when I try to connect to an Android device running RustDesk (so control the Android device rather), sometimes 3/10 times I get this weird corrupted image.
I have attached a screenshot below.

How to Reproduce

Honestly not sure how or why, but it happens randomly.

I usually try to use my Windows PC to remote into Android and it happens.
Also tried Android -> Android, still same result sometimes. I have tried 4 different phones (mine, grandparents, parents, friends, etc.) all have this issue randomly (not always but 3/10 times).

Expected Behavior

A clear image that appears 7/10 times as usual.

Operating system(s) on local side and remote side

Windows 11 -> Android 9/10/11/12/13 and Android 9/10/11/12/13 -> Android 9/10/11/12/13

RustDesk Version(s) on local side and remote side

1.2.0 -> 1.2.0 & 1.1.9 -> 1.1.9

Screenshots

Corrupted Image
Controlling a Samsung S21 Ultra running Android 13
(previously same scenario on Note20 Ultra running Android 12)

Screenshot_20230306_220020

Controlling a Samsung A51 running Android 12

Additional Context

I'm thinking this might be because image packets aren't correctly sent over? But this happens on 5G connection, 4G connection and also on a Gigabit Fibre connection with Wi-Fi so not really a speed issue.

And this doesn't fix until I fully restart the targetting Android phone.

@homeusepb homeusepb added the bug Something isn't working label Mar 6, 2023
@homeusepb
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Any updates?

@rustdesk
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rustdesk commented Apr 2, 2023

close to favor #3893

@rustdesk rustdesk closed this as completed Apr 2, 2023
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