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So randomly, when I try to connect to an Android device running RustDesk (so control the Android device rather), sometimes 3/10 times I get this weird corrupted image.
I have attached a screenshot below.
How to Reproduce
Honestly not sure how or why, but it happens randomly.
I usually try to use my Windows PC to remote into Android and it happens.
Also tried Android -> Android, still same result sometimes. I have tried 4 different phones (mine, grandparents, parents, friends, etc.) all have this issue randomly (not always but 3/10 times).
Expected Behavior
A clear image that appears 7/10 times as usual.
Operating system(s) on local side and remote side
Windows 11 -> Android 9/10/11/12/13 and Android 9/10/11/12/13 -> Android 9/10/11/12/13
RustDesk Version(s) on local side and remote side
1.2.0 -> 1.2.0 & 1.1.9 -> 1.1.9
Screenshots
Controlling a Samsung S21 Ultra running Android 13
(previously same scenario on Note20 Ultra running Android 12)
Controlling a Samsung A51 running Android 12
Additional Context
I'm thinking this might be because image packets aren't correctly sent over? But this happens on 5G connection, 4G connection and also on a Gigabit Fibre connection with Wi-Fi so not really a speed issue.
And this doesn't fix until I fully restart the targetting Android phone.
The text was updated successfully, but these errors were encountered:
Bug Description
So randomly, when I try to connect to an Android device running RustDesk (so control the Android device rather), sometimes 3/10 times I get this weird corrupted image.
I have attached a screenshot below.
How to Reproduce
Honestly not sure how or why, but it happens randomly.
I usually try to use my Windows PC to remote into Android and it happens.
Also tried Android -> Android, still same result sometimes. I have tried 4 different phones (mine, grandparents, parents, friends, etc.) all have this issue randomly (not always but 3/10 times).
Expected Behavior
A clear image that appears 7/10 times as usual.
Operating system(s) on local side and remote side
Windows 11 -> Android 9/10/11/12/13 and Android 9/10/11/12/13 -> Android 9/10/11/12/13
RustDesk Version(s) on local side and remote side
1.2.0 -> 1.2.0 & 1.1.9 -> 1.1.9
Screenshots
Controlling a Samsung S21 Ultra running Android 13
(previously same scenario on Note20 Ultra running Android 12)
Controlling a Samsung A51 running Android 12
Additional Context
I'm thinking this might be because image packets aren't correctly sent over? But this happens on 5G connection, 4G connection and also on a Gigabit Fibre connection with Wi-Fi so not really a speed issue.
And this doesn't fix until I fully restart the targetting Android phone.
The text was updated successfully, but these errors were encountered: