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Keyboard can't type uppercase on latest ios update 17.0.2 #5871

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idnawsi opened this issue Oct 1, 2023 · 23 comments
Open

Keyboard can't type uppercase on latest ios update 17.0.2 #5871

idnawsi opened this issue Oct 1, 2023 · 23 comments
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@idnawsi
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idnawsi commented Oct 1, 2023

Bug Description

Can't type uppercase with shift or capslock

How to Reproduce

Login to client and type using shift or capslock

Expected Behavior

It should type uppercase

Operating system(s) on local side and remote side

Local is ipad air 5 on ios 17.0.2, remote side is windows 11

RustDesk Version(s) on local side and remote side

1.2.2 -> 1.2.1

Screenshots

Timeline.1.mov

Additional Context

No response

@idnawsi idnawsi added the bug Something isn't working label Oct 1, 2023
@rustdesk
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rustdesk commented Oct 1, 2023

@fufesou I think android may have the same issue.

@rustdesk
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rustdesk commented Oct 1, 2023

@sahilyeole please help test if it works on simulator with physical keyboard of your mac.

@fufesou
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fufesou commented Oct 1, 2023

@fufesou I think android may have the same issue.

Android does not have this issue.

flutter "Shift" button "Uppercase" in the softkeyboard Result
off off lowercase
off on uppercase
on off uppercase
on on uppercase

@rustdesk
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rustdesk commented Oct 1, 2023

I think he meant physical keyboard, softkeyboard does not have caplocks.

@sahilyeole
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sahilyeole commented Oct 1, 2023

simulator with physical keyboard

Physical keyboard:
It is uppercase on holding shift but caps lock is not working.

Soft keyboard inside ios simulator:
Shift and caps lock both are working.
Also checked flutter UI shift button, it is working the same as this #5871 (comment)

Screen.Recording.2023-10-01.at.9.06.10.AM.mov

Checked on ios 16.4, simulator for 17 is not available but let me see if I can get beta installed and test on 17
xcode beta requires apple developer account, so I can't test on ios 17 simulator

@idnawsi
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idnawsi commented Oct 2, 2023

My password for my PC have uppercase, so rustdesk pretty much useless since i can't type in my password, i update my ios and rustdesk at the same time, so it's hard to say what is the main problem.

@rustdesk
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rustdesk commented Oct 5, 2023

@sahilyeole try out ipad simulator softkeyboard.

@rustdesk
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rustdesk commented Oct 5, 2023

It is uppercase on holding shift but caps lock is not working.

@fufesou please follow up this. Not sure if real physical keyboard has this issue.

@sahilyeole
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try out ipad simulator softkeyboard.

I got the xcode update so I tested iOS 17.0 iPad and iPhone, both are working without any issue.
I tried nightly and also 1.2.1 on windows.

Screen.Recording.2023-10-05.at.9.06.38.PM.mov

@rustdesk
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rustdesk commented Oct 5, 2023

I got the xcode update so I tested iOS 17.0 iPad and iPhone, both are working without any issue.
I tried nightly and also 1.2.1 on windows.

Interesting.

@sahilyeole
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It would be great if anyone else with a physical iphone/ipad with ios 17 is willing to test this issue.
I tried again but couldn't reproduce this on the simulator.

@idnawsi idnawsi closed this as completed Oct 18, 2023
@idnawsi idnawsi reopened this Oct 18, 2023
@idnawsi
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idnawsi commented Oct 18, 2023

This is on my iphone running ios 17.0.3
using ios keyboard shift not working, but using shift toolbar on top from rustdesk works, here is the video

RPReplay_Final1697671973.mp4

@sahilyeole
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Ok, thanks. It's kind of weird that it's working for me, considering that the virtual keyboard should be the same for both the simulator and the physical device, I think.

Was it working well before ios 17 update?

@idnawsi
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idnawsi commented Oct 18, 2023

Was it working well before ios 17 update?

I think the ios not the problem, just test this on my old iphone running ios 15,

RPReplay_Final1697673232.mp4

@sahilyeole
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#5345 (comment)

iPhone shift works
iPhone flutter shift button works
Physical keyboard shift works
Physical keyboard caps lock does not work

It is working for them on a physical iPhone device. Same results as mine on the simulator.
Sorry but not sure what's the issue with your devices.
I think we can wait and see if other users report this issue.

@rustdesk
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I think we can wait and see if other users report this issue.

Agree

@duelist-X
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My 16.6.1 iPhone has the same issue. Besides that, my symbols are also bad, such as when I typed “(“ it got a “9”, as if the shift is not held in the typical keyboard layout (both characters are on the same physical key).

PS. thanks for the videos, I didn’t even know holding shift on RustDesk interfaces can solve it.

@hexbinoct
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not working on android, latest version. I simply connect to remote pc, try to type the password, doesnt accept caps at all. When will it be fixed?

@skyach-001
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Keep only one keyboard language in keyboard settings.
I had 2 keyboard languages and when i deleted one it started working.

@cctv130
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cctv130 commented May 7, 2024

The keyboard case problem cannot be sent from the android tablet to the remote windows11(caps lock key)
1715041023795

@cctv130
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cctv130 commented May 7, 2024

run shift+del on android cannot delete remote windows11 files

@cctv130
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cctv130 commented May 7, 2024

bug android platform key input to remote windows11 inside the vmware, key loop
1715063227271

@paolodedo
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+1.

Even special chars do not work.

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