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Unable to control laptop if lid is closed #6703

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Nitrowolf opened this issue Dec 18, 2023 · 1 comment
Closed

Unable to control laptop if lid is closed #6703

Nitrowolf opened this issue Dec 18, 2023 · 1 comment
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bug Something isn't working duplicate This issue or pull request already exists

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@Nitrowolf
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Bug Description

Rustdesk works fine if the lid on the laptop is open. If the lid is closed, I can connect but unable to interact with the laptop until the lid is open.

Version 1.2.3 Build 2023-10-13 10:57

Machine is Samsung Galaxy Book3 360 with Intel Xe graphics. No dual GPU setup

How to Reproduce

Install Rustdesk on laptop.

Connect to laptop with lid closed, or close lid while in an active session.

Unable to interact with display. Open lid, and everything you've tried to do pops up instantly as display updates.

Expected Behavior

Close lid, continue to interact with laptop properly.

Operating system(s) on local side and remote side

Windows 11 -> Windows 11

RustDesk Version(s) on local side and remote side

1.2.3 -> 1.2.3

Screenshots

Nothing to screenshot, since you can't interact with the environment.

Additional Context

No response

@Nitrowolf Nitrowolf added the bug Something isn't working label Dec 18, 2023
@rustdesk
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#4296

@rustdesk rustdesk added the duplicate This issue or pull request already exists label Dec 18, 2023
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Labels
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