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I cannot log in my ipad. #5696

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streetwriters bot opened this issue May 19, 2024 · 4 comments
Open

I cannot log in my ipad. #5696

streetwriters bot opened this issue May 19, 2024 · 4 comments

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@streetwriters
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streetwriters bot commented May 19, 2024

Everytime I try to log-in in my iPad. A prompt appear "Database not initialized. Did you forget to call db.init()?"

It is frustrating as I purchase premium only to get this hassle.

Device information:
App version: 3.0.6-10be577-web
OS: Windows 10 64-bit
Browser: Chrome 125.0.0.0
Pro: true

@rubycrayon
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rubycrayon commented May 19, 2024

Same issue here, latest iPhone SE.
OS: iOS 17.1.1
Pro: true
App version: 3.0.7 (as per App Store info)

i get the same exact message while attempting to log in/use search. skipping login results in an empty Notesnook page, no access to settings. you can click search, and the three bars, but any search input yields the aforementioned db.init() message.

here's a log from before i reinstalled the app and couldn't access my notes while still logged in:
@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:3061871 t@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:40:1402979 s@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:40:1403191 @/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:40:1116773 @/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:40:1116800 @/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2358375 v@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2357124 y@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2357519 callReactNativeMicrotasks@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2359762 value@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2199863 @/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2197965 value@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2199511 value@/private/var/containers/Bundle/Application/2F01E2D2-618D-4D56-8EB6-F23F320F7657/Notesnook.app/main.jsbundle:1:2197923

during this case, i received a message concerning encryption keys. i forgot to copy it, sorry about that.

@ammarahm-ed
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Hi, can you try to uninstall and resinstall the app? does that fix the issue?

@ammarahm-ed
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Hi, can you try v3.0.8. The issue has been fixed. @rubycrayon

@rubycrayon
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Fixed with 3.0.8, thank you for the fast response.

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