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Since last 2 updates app can't save notes #5702

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streetwriters bot opened this issue May 19, 2024 · 2 comments
Open

Since last 2 updates app can't save notes #5702

streetwriters bot opened this issue May 19, 2024 · 2 comments

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@streetwriters
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streetwriters bot commented May 19, 2024

Every time I open a note I get a message to copy note dismiss message & restart app. Sometimes don't get a chance to copy bc message won't dismiss. I have downloaded logs how do I send to you? Thx. Ps I don't do social media so no discord & c.


Device information:
App version: 3.0.7
Platform: android
Model: google-Pixel 7-34
Pro: false
Logged in: yes

@ammarahm-ed
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Hi, you can send the logs on email at support@streetwriters.co. Please mention this issue along with the logs.

  1. How frequently do you see this issue?
  2. After you open the note, can you press back buttons and open note properties etc or app gets stuck in editor until you restart it?
  3. How many notes do you have in total?
  4. From which screen do you open your note usually when it gets stuck, from main "Notes" screen?
  5. Does the issue go away if you disable internet and open a note to edit?
  6. Can you try to delete all the logs then restart the app and check if you still see the app getting stuck

@ammarahm-ed
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Hi, we have fixed the issue in v3.0.8. Can you try updating the app?

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