Consile and My account is showing blank screen after entering the credentials.

[MQSRC]

Describe the issue:
I am facing an issue after i change the hostname is wso2 IS 6.1 version. I have even update the (Identity Provider Entity ID) in the [OAuth2/OpenID Connect Configuration but still having the same problem.

I can access the console and my account but when i enter the username and password it shows and blank screen and keeps loading the page.

I have followed all the troubleshooting steps which is found on the GIT and Discord. I am using server name in lowercase. Even i have added the configuration in deployment.toml file which are mentioned below.

[user_store.properties]
Referral = "ignore"

[system_applications]
read_only_apps = []

[myaccount]
idp_configs.clockTolerance = 7200

[console]
idp_configs.clockTolerance = 7200

Environment information (Please complete the following information; remove any unnecessary fields) :

• Product Version: 6.1
• OS: Windows
• Database: Oracle version 19
• Userstore: AD but i am using it as primary userstore

Below error i get

[2024-05-12 14:42:24,531] [2e4690eb-cb5d-43fd-8812-5edec8eac385] ERROR {org.wso2.carbon.identity.oauth2.OAuth2Service} - Error occurred while issuing the access token for Client ID : CONSOLE, User ID null, Scope : [] and Grant Type : authorization_code org.wso2.carbon.identity.oauth2.IdentityOAuth2Exception: Error while obtaining private key for super tenant
at org.wso2.carbon.identity.oauth2.util.OAuth2Util.getPrivateKey(OAuth2Util.java:2927)
at org.wso2.carbon.identity.oauth2.util.OAuth2Util.signJWTWithRSA(OAuth2Util.java:2888)
at org.wso2.carbon.identity.oauth2.util.OAuth2Util.signJWT(OAuth2Util.java:2848)
at org.wso2.carbon.identity.openidconnect.DefaultIDTokenBuilder.getIDToken(DefaultIDTokenBuilder.java:315)
at org.wso2.carbon.identity.openidconnect.DefaultIDTokenBuilder.buildIDToken(DefaultIDTokenBuilder.java:217)
at org.wso2.carbon.identity.oauth2.token.AccessTokenIssuer.issue(AccessTokenIssuer.java:450)
at org.wso2.carbon.identity.oauth2.OAuth2Service.issueAccessToken(OAuth2Service.java:412)
at org.wso2.carbon.identity.oauth.endpoint.token.OAuth2TokenEndpoint.issueAccessToken(OAuth2TokenEndpoint.java:327)
at org.wso2.carbon.identity.oauth.endpoint.token.OAuth2TokenEndpoint.issueAccessToken(OAuth2TokenEndpoint.java:142)
at org.wso2.carbon.identity.oauth.endpoint.token.OAuth2TokenEndpoint.issueAccessToken(OAuth2TokenEndpoint.java:129)
at jdk.internal.reflect.GeneratedMethodAccessor276.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179)
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307)
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121)
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265)
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160)
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:555)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.wso2.carbon.webapp.mgt.filter.AuthorizationHeaderFilter.doFilter(AuthorizationHeaderFilter.java:85)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.wso2.carbon.ui.filters.cache.ContentTypeBasedCachePreventionFilter.doFilter(ContentTypeBasedCachePreventionFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119)
at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:115)
at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38)
at org.wso2.carbon.identity.cors.valve.CORSValve.invoke(CORSValve.java:83)
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:167)
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:114)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:49)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:75)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63)
at org.wso2.carbon.tomcat.ext.valves.RequestEncodingValve.invoke(RequestEncodingValve.java:49)
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:389)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:842)
Caused by: java.security.UnrecoverableKeyException: Cannot recover key
at java.base/sun.security.provider.KeyProtector.recover(KeyProtector.java:304)
at java.base/sun.security.provider.JavaKeyStore.engineGetKey(JavaKeyStore.java:162)
at java.base/sun.security.util.KeyStoreDelegator.engineGetKey(KeyStoreDelegator.java:91)
at java.base/java.security.KeyStore.getKey(KeyStore.java:1050)
at org.wso2.carbon.core.util.KeyStoreManager.getDefaultPrivateKey(KeyStoreManager.java:433)
at org.wso2.carbon.identity.oauth2.util.OAuth2Util.getPrivateKey(OAuth2Util.java:2925)