Audio no sound （Add asio support) #3762

LaiYueTing · 2023-03-24T06:25:55Z

Bug Description

When I connect to remote machines, I am unable to hear the audio playback from those machines.

I have enabled the following settings in my playback device:
Default device: Astro MixAmp Pro Game
Default communication device: Astro MixAmp Pro Voice

If the default device is set to Astro MixAmp Pro Game, I will not be able to hear the audio playback from remote machines. However, if the default device is set to Astro MixAmp Pro Voice, I will be able to hear the audio playback from remote machines. Even if I use the default High Definition Audio Device, I can still hear the audio playback from remote machines.

Even if I directly configure the audio input device in RustDesk, it does not work.

It is important to note that when using other remote desktop connections (such as AnyDesk, Teamviewer, etc.), I am able to hear the audio playback from remote machines.

The only way to fix this issue is by changing the Windows playback device settings.
However, due to some reasons, I do not want to switch to other audio input devices to resolve this problem.
I am looking for a better solution to fix this issue.

How to Reproduce

Connect to remote machine
Play sound on remote machine
Can't hear the played sound

Expected Behavior

I should hear the sound as I do with AnyDesk / Teamviewer connect remote machines.

Operating system(s) on local side and remote side

Windows 10 22H2, Windows 11 22H2

RustDesk Version(s) on local side and remote side

1.1.9, 1.2.0 Nightly Build

Screenshots

No screenshots

Additional Context

No response

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Just4Link · 2023-04-11T17:43:13Z

Same issue here ... i have running a docker server instance where my pc (win10 and rustdesk 1.1.9) and my smartphone (from playstore) connected.... i cant hear on the android phone no playback from audio ... in anydesk the audio works in comparison.

rustdesk · 2023-04-13T12:48:05Z

Please try out the nightly build tomorrow.
https://github.com/rustdesk/rustdesk/releases/tag/nightly

controlled side is affected

hellblue · 2023-04-13T22:25:49Z

i tried the nightly
from win 10 22H2 to win 10 22H2 no sound
from android to win 10 i hear sound
from win 10 22H2 to win 11 22H2 i can hear sound
from win 10 22H2 to linux debian i can hear sound

rustdesk · 2023-04-13T22:49:07Z

it is still old build, new build is ready 3 hours later.

Just4Link · 2023-04-14T14:02:35Z

still no sound there :(

21pages · 2023-04-14T14:05:39Z

still no sound there :(

Which device is the controlled one, android or windows?

Just4Link · 2023-04-14T14:43:40Z

i control with a android phone my windows 10 machine ... anydesk runs fine with sound

Just4Link · 2023-04-14T15:08:56Z

when i control the android phone audio wont work too ... i gave all the access control but no sound from android ... so both ways make problems

LaiYueTing · 2023-04-14T15:24:54Z

I have been using the latest nightly build version on my end, but there haven't been any changes.

hellblue · 2023-04-14T15:48:58Z

inside my lan i have now sound between all devices i will try if it works also outside my lan next week on my laptop at work

rustdesk · 2023-04-14T15:49:50Z

No luck then, we will wait for anothor our Windows to reproduce no sound problem. android side is in low priority.

Avi0n · 2023-04-14T16:24:32Z

Using nightly on both controlled and controller, I still cannot hear macOS audio.

Controlled: macOS with BlackHole set as Audio Input Device
Controller: Windows 11

LaiYueTing · 2023-04-14T17:51:37Z

Just to add on, the default format for the Default device - Astro MixAmp Pro Game is 6 Channel 16 Bit 48000Hz, and the default format for the Default communication device - Astro MixAmp Pro Voice is 2 Channel 16 Bit 48000Hz. I'm not sure if this is related to the issue.

Also, when other remote devices connect to my computer, they can't hear any sound.

By the way, currently my audio device is connected to my PC via USB → ASTRO MixAmp Pro TR → speakers and headphone/microphone.

21pages · 2023-04-15T00:04:22Z

https://github.com/21pages/test/releases/download/test/cpal_enumerate.exe
This program enumerates audio device config, maybe we can get some clue from it.

rustdesk · 2023-04-15T03:03:46Z

6 Channel 16 Bit 48000Hz

@21pages let us do #2

LaiYueTing · 2023-04-17T17:31:30Z

https://github.com/21pages/test/releases/download/test/cpal_enumerate.exe This program enumerates audio device config, maybe we can get some clue from it.

Supported hosts:
  [Wasapi]
Available hosts:
  [Wasapi]
host_id: WASAPI
  Default Input Device:
    Some("耳麥式麥克風 (Astro MixAmp Pro Voice)")
  Default Output Device:
    Some("耳機 (Astro MixAmp Pro Game)")
  Devices:
  1. "耳麥式耳機 (Astro MixAmp Pro Voice)"
    Default output stream config:
      SupportedStreamConfig { channels: 2, sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
    All supported output stream configs:
      1.1. SupportedStreamConfigRange { channels: 2, min_sample_rate: SampleRate(48000), max_sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
  2. "耳機 (Astro MixAmp Pro Game)"
    Default output stream config:
      SupportedStreamConfig { channels: 6, sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
    All supported output stream configs:
      2.1. SupportedStreamConfigRange { channels: 6, min_sample_rate: SampleRate(48000), max_sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
  3. "耳麥式麥克風 (Astro MixAmp Pro Voice)"
    Default input stream config:
      SupportedStreamConfig { channels: 1, sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
    All supported input stream configs:
      3.1. SupportedStreamConfigRange { channels: 1, min_sample_rate: SampleRate(48000), max_sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
  4. "線路 (Astro MixAmp Pro Game)"
    Default input stream config:
      SupportedStreamConfig { channels: 2, sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
    All supported input stream configs:
      4.1. SupportedStreamConfigRange { channels: 2, min_sample_rate: SampleRate(48000), max_sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }

Coldblackice · 2023-04-19T10:37:33Z

https://github.com/21pages/test/releases/download/test/cpal_enumerate.exe This program enumerates audio device config, maybe we can get some clue from it.

No sound for me, either, and I've tried nearly every nightly version for the past couple months:

Supported hosts:
  [Wasapi]
Available hosts:
  [Wasapi]
host_id: WASAPI
  Default Input Device:
    None
  Default Output Device:
    Some("Speakers (High Definition Audio Device)")
  Devices:
  1. "Speakers (High Definition Audio Device)"
    Default output stream config:
      SupportedStreamConfig { channels: 2, sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
    All supported output stream configs:
      1.1. SupportedStreamConfigRange { channels: 2, min_sample_rate: SampleRate(48000), max_sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }

21pages · 2023-04-19T12:57:32Z

https://github.com/21pages/test/releases/download/test/rustdesk-1.2.0-x86_64_audio_no_sound_log_to_D_log_txt.exe

The program can log on the two computers, the log is in D:/log.txt, you can look at the log against this commit
I think one possible reason is encoding/decoding failure, otherwise we should hear some noise, hope someone can dig it.

rustdesk/src/server/audio_service.rs

Line 388 in f7db945

Err(_) => {}

rustdesk/src/client.rs

Line 879 in f7db945

if let Ok(n) = d.decode_float(&frame.data, buffer, false) {

LaiYueTing · 2023-04-19T19:41:39Z

https://github.com/21pages/test/releases/download/test/rustdesk-1.2.0-x86_64_audio_no_sound_log_to_D_log_txt.exe

The program can log on the two computers, the log is in D:/log.txt, you can look at the log against this commit I think one possible reason is encoding/decoding failure, otherwise we should hear some noise, hope someone can dig it.

rustdesk/src/server/audio_service.rs

Line 388 in f7db945

Err(_) => {}

rustdesk/src/client.rs

Line 879 in f7db945

if let Ok(n) = d.decode_float(&frame.data, buffer, false) {

https://pastebin.com/iGS2hBZv
https://pastebin.com/iXYt9FZn

21pages · 2023-04-19T23:08:14Z

https://github.com/21pages/test/releases/download/test/rustdesk-1.2.0-x86_64_audio_no_sound_log_to_D_log_txt.exe
The program can log on the two computers, the log is in D:/log.txt, you can look at the log against this commit I think one possible reason is encoding/decoding failure, otherwise we should hear some noise, hope someone can dig it.

rustdesk/src/server/audio_service.rs

Line 388 in f7db945

Err(_) => {}

rustdesk/src/client.rs

Line 879 in f7db945

if let Ok(n) = d.decode_float(&frame.data, buffer, false) {

https://pastebin.com/iGS2hBZv https://pastebin.com/iXYt9FZn

2023-04-20T03:25:51.687961200+08:00 audio_service play sample_rate_0:48000, sample_rate:48000
2023-04-20T03:25:51.700352300+08:00 audio_service play ok sample_format: F32
2023-04-20T03:25:51.703995300+08:00 build_input_stream data callback data len: 2880, lock len:2880, encode_len:2880
2023-04-20T03:25:51.705443400+08:00 send_f32 AUDIO_ZERO_COUNT 0
2023-04-20T03:25:51.706142600+08:00 send_f32 encode_vec_float err Error { function: "opus_encode_float", code: BadArg }

In this first log, the host have 6 channels(from calculation), but encoder can only be created with one or two channels.

rustdesk/src/server/audio_service.rs

Line 273 in a797e4e

if config.channels() > 1 { Stereo } else { Mono },

https://github.com/xiph/opus/blob/8cf872a186b96085b1bb3a547afd598354ebeb87/src/opus_encoder.c#L521

21pages · 2023-04-19T23:52:36Z

https://github.com/21pages/test/releases/download/test/cpal_enumerate.exe This program enumerates audio device config, maybe we can get some clue from it.

No sound for me, either, and I've tried nearly every nightly version for the past couple months:

Supported hosts:
  [Wasapi]
Available hosts:
  [Wasapi]
host_id: WASAPI
  Default Input Device:
    None
  Default Output Device:
    Some("Speakers (High Definition Audio Device)")
  Devices:
  1. "Speakers (High Definition Audio Device)"
    Default output stream config:
      SupportedStreamConfig { channels: 2, sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }
    All supported output stream configs:
      1.1. SupportedStreamConfigRange { channels: 2, min_sample_rate: SampleRate(48000), max_sample_rate: SampleRate(48000), buffer_size: Range { min: 0, max: 4294967295 }, sample_format: F32 }

How many channels are there on the other end ?

21pages · 2023-04-20T13:14:41Z

https://github.com/21pages/test/releases/download/test/rustdesk-1.2.0-x86_64_audio_rechannel_log_to_D_log_txt.exe

This program will do audio rechannel on both sides, ranging from 1 to 8, replace old programs with channel numbers greater than 2, read log again this commit

LaiYueTing · 2023-04-20T17:22:52Z

https://github.com/21pages/test/releases/download/test/rustdesk-1.2.0-x86_64_audio_rechannel_log_to_D_log_txt.exe

This program will do audio rechannel on both sides, ranging from 1 to 8, replace old programs with channel numbers greater than 2, read log again this commit

https://pastebin.com/d4xC07eb
https://pastebin.com/PnJ30wSu

I can hear the sound now!

test2a · 2023-06-25T05:01:02Z

[2023-06-25 10:12:53.514372 +05:30] INFO [src/common.rs:172] clipboard update found on client
[2023-06-25 10:17:09.438885 +05:30] INFO [src/common.rs:172] clipboard update found on client
[2023-06-25 10:18:29.094237 +05:30] INFO [src/common.rs:172] clipboard update found on client
[2023-06-25 10:21:39.221245 +05:30] INFO [src/common.rs:172] clipboard update found on client
[2023-06-25 10:28:23.476917 +05:30] DEBUG [libs/hbb_common/src/config.rs:418] Configuration path: /home/user/.config/rustdesk/RustDesk_default.toml
[2023-06-25 10:28:23.578801 +05:30] INFO [src/ipc.rs:515] pa monitor: "alsa_output.pci-0000_03_00.6.analog-stereo.monitor"
[2023-06-25 10:28:23.585840 +05:30] ERROR [src/ipc.rs:285] Failed to start ipc_pa server at path /tmp/RustDesk/ipc_pa: Address already in use (os error 98)
[2023-06-25 10:28:23.586160 +05:30] ERROR [src/ipc.rs:555] Failed to start pa ipc server: Address already in use (os error 98)
[2023-06-25 10:28:23.701742 +05:30] ERROR [src/ipc.rs:537] Failed to send audio data:Broken pipe (os error 32)
[2023-06-25 10:28:23.740054 +05:30] INFO [src/flutter.rs:771] Session 421231539 start, render by flutter texture rgba plugin
[2023-06-25 10:28:24.067545 +05:30] INFO [src/client.rs:273] rendezvous server: rs-sg.rustdesk.com:21116
[2023-06-25 10:28:24.068758 +05:30] INFO [src/client.rs:290] #1 punch attempt with 192.168.1.6:39143, id: 421231539
[2023-06-25 10:28:30.070070 +05:30] INFO [src/client.rs:290] #2 punch attempt with 192.168.1.6:39143, id: 421231539
[2023-06-25 10:28:42.070792 +05:30] INFO [src/client.rs:290] #3 punch attempt with 192.168.1.6:39143, id: 421231539
[2023-06-25 10:29:00.072351 +05:30] INFO [src/client/io_loop.rs:829] sync transfer job status

@rustdesk i got these logs.

Avey777 · 2023-09-13T07:03:20Z

V1.2.2 no sound

rustdesk · 2023-09-21T10:57:40Z

/bounty $100

algora-pbc · 2023-09-21T10:57:43Z

💎 $100 bounty • RustDesk

Steps to solve:

Start working: Comment /attempt #3762 with your implementation plan
Submit work: Create a pull request including /claim #3762 in the PR body to claim the bounty
Receive payment: 100% of the bounty is received 2-5 days post-reward. Make sure you are eligible for payouts

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eddiemorris · 2023-12-24T03:35:31Z

How can we add Cpal with Asio to Rustdesk?
https://github.com/RustAudio/cpal
I get audio with the built in audio driver, but none of the Asio options.

rustdesk · 2023-12-24T04:01:06Z

I get audio with the built in audio driver, but none of the Asio options.

What does this mean? is Asio good or not good for you?

eddiemorris · 2023-12-24T05:37:03Z

I use Asio exclusively - my default Windows output is routed into VoiceMeeter, where I can mix multiple streams of audio, then out to speakers. I used Teamviewer to capture the Asio audio from VoiceMeeter on the Remote computer: I could control it, get its Asio stream, and hear it from my computer.
I just figured out a workaround, that has a few steps:

I keep the remote Windows System audio output at Digital Audio (High-Def) - no speakers connected here.
I keep all software, audio interface, etc running into VoiceMeeter.
Route the output of Voicemeeter into a DDMF virtual audio cable (which is WDC)
Route the virtual audio cable into the Windows input/microphone
In the properties of the virtual cable Advanced tab, "Listen to this device" needs to be on, and point to the default Windows output.

Tested just now from my Android 12 Go Edition $40 tablet into Windows 10 Pro machine.
RustDesk is awesome.

rustdesk · 2023-12-24T08:39:04Z

Thanks @eddiemorris we will add asio support on Windows in the future.

To date 2024-02-14, we do not start yet. Please do not ask when.

bomzj · 2024-04-06T18:17:24Z

No sound on control pc (win 11) coming from remote win 10.

Karbust · 2024-04-11T09:45:05Z

Not sound between Windows 11 machines (control and remote).

I'm on version 1.2.3-2.

Used to work when controlling Windows 10 from Windows 11.

LaiYueTing added the bug Something isn't working label Mar 24, 2023

This was referenced Mar 24, 2023

No sound when Win control Win, but got sound when Win control Mac #1189

Closed

Audio not heard from Win11 remote machine #2018

Closed

21pages mentioned this issue Apr 13, 2023

fix audio encode #4044

Merged

rustdesk added the help wanted Extra attention is needed label Apr 14, 2023

21pages mentioned this issue Apr 15, 2023

bump cpal to 0.15 #4062

Merged

21pages mentioned this issue Apr 20, 2023

Audio rechannel #4137

Merged

rustdesk closed this as completed Apr 21, 2023

VadosG mentioned this issue May 5, 2023

No sound / audio from remote PC - working after switch default audio device from analog to digital #4280

Closed

rustdesk mentioned this issue May 25, 2023

microphone issue #1703

Closed

rustdesk reopened this Jun 22, 2023

rustdesk mentioned this issue Jun 22, 2023

audio not getting transmitted from windows to linux #4737

Closed

rustdesk mentioned this issue Aug 23, 2023

no sound transmission any more #5492

Closed

algora-pbc bot added the 💎 Bounty label Sep 21, 2023

rustdesk added the Fund label Jan 19, 2024

Repository owner deleted a comment from thehappycomputer Feb 13, 2024

rustdesk changed the title ~~Audio no sound~~ Audio no sound （Add asio support) Feb 13, 2024

Repository owner deleted a comment from eleazar7 Apr 18, 2024

rustdesk mentioned this issue Apr 18, 2024

voice call no sound #7754

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Audio no sound （Add asio support) #3762

Audio no sound （Add asio support) #3762

LaiYueTing commented Mar 24, 2023 •

edited by polar-sh bot

Just4Link commented Apr 11, 2023

rustdesk commented Apr 13, 2023 •

edited

hellblue commented Apr 13, 2023 •

edited

rustdesk commented Apr 13, 2023

Just4Link commented Apr 14, 2023

21pages commented Apr 14, 2023

Just4Link commented Apr 14, 2023

Just4Link commented Apr 14, 2023

LaiYueTing commented Apr 14, 2023

hellblue commented Apr 14, 2023

rustdesk commented Apr 14, 2023 •

edited

Avi0n commented Apr 14, 2023

LaiYueTing commented Apr 14, 2023

21pages commented Apr 15, 2023 •

edited

rustdesk commented Apr 15, 2023

LaiYueTing commented Apr 17, 2023

Coldblackice commented Apr 19, 2023

21pages commented Apr 19, 2023 •

edited

LaiYueTing commented Apr 19, 2023

21pages commented Apr 19, 2023 •

edited

21pages commented Apr 19, 2023

21pages commented Apr 20, 2023 •

edited

LaiYueTing commented Apr 20, 2023

test2a commented Jun 25, 2023

Avey777 commented Sep 13, 2023

rustdesk commented Sep 21, 2023

algora-pbc bot commented Sep 21, 2023 •

edited

eddiemorris commented Dec 24, 2023

rustdesk commented Dec 24, 2023

eddiemorris commented Dec 24, 2023 •

edited

rustdesk commented Dec 24, 2023 •

edited

bomzj commented Apr 6, 2024

Karbust commented Apr 11, 2024

Audio no sound （Add asio support) #3762

Audio no sound （Add asio support) #3762

Comments

LaiYueTing commented Mar 24, 2023 • edited by polar-sh bot

Bug Description

How to Reproduce

Expected Behavior

Operating system(s) on local side and remote side

RustDesk Version(s) on local side and remote side

Screenshots

Additional Context

Upvote & Fund

Just4Link commented Apr 11, 2023

rustdesk commented Apr 13, 2023 • edited

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rustdesk commented Apr 13, 2023

Just4Link commented Apr 14, 2023

21pages commented Apr 14, 2023

Just4Link commented Apr 14, 2023

Just4Link commented Apr 14, 2023

LaiYueTing commented Apr 14, 2023

hellblue commented Apr 14, 2023

rustdesk commented Apr 14, 2023 • edited

Avi0n commented Apr 14, 2023

LaiYueTing commented Apr 14, 2023

21pages commented Apr 15, 2023 • edited

rustdesk commented Apr 15, 2023

LaiYueTing commented Apr 17, 2023

Coldblackice commented Apr 19, 2023

21pages commented Apr 19, 2023 • edited

LaiYueTing commented Apr 19, 2023

21pages commented Apr 19, 2023 • edited

21pages commented Apr 19, 2023

21pages commented Apr 20, 2023 • edited

LaiYueTing commented Apr 20, 2023

test2a commented Jun 25, 2023

Avey777 commented Sep 13, 2023

rustdesk commented Sep 21, 2023

algora-pbc bot commented Sep 21, 2023 • edited

💎 $100 bounty • RustDesk

Steps to solve:

eddiemorris commented Dec 24, 2023

rustdesk commented Dec 24, 2023

eddiemorris commented Dec 24, 2023 • edited

rustdesk commented Dec 24, 2023 • edited

bomzj commented Apr 6, 2024

Karbust commented Apr 11, 2024

LaiYueTing commented Mar 24, 2023 •

edited by polar-sh bot

rustdesk commented Apr 13, 2023 •

edited

hellblue commented Apr 13, 2023 •

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rustdesk commented Apr 14, 2023 •

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21pages commented Apr 15, 2023 •

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21pages commented Apr 19, 2023 •

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